Objective: To increase patient base by four new
families and obtain referrals from existing patients.
Strategy and Execution: Since fear is
one reason many people do not go to the dentist, a recruiting
campaing adopted a "Relaxadactyl" was 1) an easy-going character
who loves to relax, 2) any toothbrush-using dude that loves life
and unwinds with its dentist. A magnet mailer offered a free logo
t-shirt for an appointment for new patients or a referral by
existing patients. The mailer graphics and copy emphasized the
theme, e.g., "Why Is This Relaxadactyl Smiling?", with the tag line
"Going To The Dentist Is Fun."
Results: The client
reported 20 new clients as a result of the promotion. It was also
noted that NBC News did a feature
story.