Class: Multiple Audience Promotion
Objective: To alleviate patients' stress and
attract new patients during a facility expansion; to thank staff who
served during renovation; to bring people to an open house; to
attract media coverage of renovated facilities.
Strategy and
Execution: A 500-bed acute
care hospital, the advertiser elected to keep its maternity center
functioning during a renovation and creation of a women's wellness
center. The target audience of 3000 included patients, medical
staff, hospital board and administrators and, ultimately, the local
media and community. "Celebrate Life" was the theme. When the new
family member arrived, buttons and yard signs reading "It's a Boy
(Girl)" were distributed, with stickers reading "I am a big brother
(sister)" given to siblings. Babies were given t-shirts, and
shopping bags containing safety plugs, baby sitter's memo magnets
and other specialties were set out in a cradle for new parents to
take. An unexpected highlight was interest generated in he 90-foot
plywood temporary wall over the construction area; new parents were
invited to sign the wall, then began to add baby's footprints,
original art and birth announcements. When the renovation was
completed, art from "The Wall" was used on hospital literature, open
house invitations, news releases, and coffee mugs. The media were
invited with yard signs, coasters and mugs festooned with
balloons.
Results: The target for
the open house was 200; more than 600 attended, and two of the three
television stations covered the event as did the leading
newspaper.
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