With the increase of postal rates over the past several years and dwindling
advertising and promotional budgets, many companies are tempted to reduce or
eliminate investments into pre-show mailings with promotional products in
tradeshow settings. Is this a wise choice? The results of a 2004 study by
Georgia Southern University indicates the answer is NO.
This study was an experiment conducted using the pre-registration list of
attendees for a trade show with 379 booths in the pharmaceutical and medical
products supply business in Baltimore, Maryland. Exhibitors at the show were all
ingredient suppliers of functional, healthy and botanical ingredients. A sample
of 797 pre-registered attendees was drawn from a total registration of
approximately 2000. The sampling was divided into three groups. Each group was
given a different treatment as described below:
- Group A received a postcard inviting the recipient to stop by the
respective exhibitor’s booth at a trade show.
- Group B received an inexpensive promotional magnet custom imprinted
with the respective exhibitor’s company logo and an invitation to visit their
booth at the same trade show.
- Group C received a postcard offering a t-shirt for redeeming the
postcard at the exhibitor’s booth at the trade show.
The control group for the experiment included the on-site registrants. After
the show, each exhibitor provided a list of attendees who stopped by its booth.
Each list was used to determine which incentive type generated more traffic to a
given exhibit and a potentially greater number of sales leads for the companies.
Findings:
- 47.9 % of the attendees who stopped by the three booths had received a
pre-show mailing.
- Of the recipients who stopped by the booths, the largest number (41%)
received an offer for a free t-shirt. The next largest number (36%) received a
postcard with the magnet imprinted with the exhibitor’s name. The group with
the lowest response (23%) was the one that only received an invitation to stop
by the booth. In short, 78.2% more people responded with the t-shirt offer
than the postcard alone, and 56.5% more people responded to the magnet than
the postcard alone.

In A Nutshell:
- Including a promotional product with a pre-show mailing or an offer for a
promotional product increases the likelihood of the attendee stopping by the
booth to see the exhibitor’s product offerings.
- As a general rule, promotional products of greater value generate more
sales leads than products of lower value.
Using promotional products in conjunction with pre-show mailings make
effective tools to inform, remind and persuade attendees to at least stop by a
booth, which increases traffic to these booths. Greater traffic to a
booth generates greater potential for more sales leads.
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